How do I discontinue messages for my subject?


When a subject has completed participation in a study, the reminder service will no longer send notifications or text messages.

If a subject no longer wishes to receive notifications through mPal, the subject can respond “STOP” to an SMS message, or request that the study staff archive their mPal profile.

  1. There are a few ways to archive subject profiles:
    1. Find your subject profile and click the cube.

    1. Click the check box associated with your subject’s profile and scroll down to click “Archive”. You can select multiple profiles this way, too.

    1. Find and Click your subject ID, then click “Archive”

  1. Once you archive your profile, select the most appropriate reason for archiving the profile and press the “Archive” button.